Professional Email Infrastructure

Your brand's email.
Not Gmail's leftovers.

Professional email infrastructure for businesses and organizations. Send campaigns, automate sequences, manage communications, and track every open and click — all from your own domain. No monthly seat fees. No shared IP reputation.

99.2%
Deliverability
Custom Domains
$0
Per seat
<2min
Domain setup

Everything your email operation needs. Nothing it doesn't.

Nine integrated tools that replace your entire email stack.

Broadcast Campaigns

Send beautiful HTML email campaigns to your lists. Drag-and-drop templates. Merge fields for personalization. Schedule sends or blast immediately.

📈

Open & Click Tracking

Know exactly who opened your emails and what they clicked. Real-time dashboards. Per-recipient engagement scores. Identify your warmest leads.

Bounce & Reputation Management

Automatic bounce handling and suppression lists. Protect your sender reputation. Domain warmup guidance built in.

Auto-suppression
🌐

Custom Sending Domains

Send from your domain — hello@yourbrand.com, not no-reply@mailchimp.com. Full DNS automation. DKIM, SPF, DMARC configured in minutes.

2-minute setup

Email Automations

Trigger sequences on signup, purchase, or form submission. Welcome series, onboarding flows, re-engagement drips — set it and forget it.

👥

Lists & Segments

Import contacts, segment by behavior, location, or custom tags. Smart segments update automatically as data changes.

🎨

Template Builder

Pre-built templates for newsletters, announcements, promotions, and updates. Customize colors and branding to match your business.

📫

Unified Inbox

Three-pane inbox for managing replies. See who's responding to your campaigns. Thread conversations. Star important messages. Search everything.

🕑

Cross-Channel Timeline

Every email touchpoint logged alongside SMS and other interactions. One unified timeline per contact across all channels.

Send from your domain. Not ours.

Every email goes out as you — not as a generic platform. Recipients see your name, your domain, your brand. Professional email authentication built in.

Full DNS automation — add your domain, we handle the rest
DKIM, SPF, DMARC configured automatically
Return-path and tracking domains under your control
// NeedInbox — domain setup
$ needinbox domain add yourbrand.com
✓ MX records configured
✓ DKIM key generated
✓ SPF record published
✓ DMARC policy set
✓ Return-path verified

status AUTHENTICATED
// ready to send from hello@yourbrand.com

Know exactly who's reading.

Track opens, clicks, and bounces in real-time. See which customers opened your newsletter. Know which leads clicked your offer. Engagement data flows back into your contact profiles.

Real-time open and click tracking with per-recipient attribution
Engagement scores auto-calculated across all campaigns
Bounces auto-suppressed to protect your domain reputation
Open Rate
42.8%
Click Rate
12.3%
Delivered
2,847
Bounced
0.3%

Email that talks to everything else.

NeedInbox isn't a standalone email tool. Every send, open, and click syncs to your unified contact timeline alongside SMS, forms, and other touchpoints in the NeedTexting platform.

Cross-channel touchpoint logging — email + SMS in one timeline
Same contact database across all NeedTexting products
API access for custom integrations
// unified contact timeline
contact "jane@acme.co"

03/15 09:12 email.opened "March Newsletter"
03/15 09:14 email.clicked "Product Launch CTA"
03/14 16:30 sms.delivered "Order shipped"
03/13 11:00 email.delivered "Welcome Series #2"
03/12 08:45 form.submitted "Newsletter signup"

engagement_score: 87/100

Professional email.
Straightforward pricing.

No per-seat fees. No surprise overages. Pick the plan that fits your volume.

Starter
For getting started
Free
forever
  • 1 sending domain
  • 1 mailbox
  • 1,000 sends/month
  • Email templates
  • Open tracking
Pro
For serious senders
$149/mo
maximum deliverability
  • Unlimited domains & mailboxes
  • 100,000 sends/month
  • Priority deliverability
  • Dedicated IP
  • API access

All plans include DKIM, SPF, DMARC, bounce handling, and suppression management.

Your brand deserves better than Gmail.

Set up your first sending domain in under 2 minutes. No credit card required.

Start Free →